Question

Write an email to the dealer or a shop for complaint of a defective delivery of
electronic item.​

Answer 1

Answer:

I beg to draw your kind attention towards the purchase of a coloured B.P.L. T.V. from your shop vide cash memo no. 518 dated 25th December, 2011. It worked very well for a few months but now it has created disturbance for all of us. Its picture often changes and there is a whir sound in it. Even its switches do not work properly and lines often appear on the screen. It even takes a lot of time before functioning.

Before purchasing you pleaded its durability, utility and stability but it seems it was only a bargain. It has got some fault. You also provided me with a guarantee card in case there appears any defect. So I request you to replace the television as it stands within the stipulated guarantee period.

Thanking You,

Yours faithfully,

Ankur