Write an email to the Hotel Manager about the poor service and Hospitality during your stay despite being a five-star hotel.
Answers
Answer:
Sample letter to hotel management for poor services
This is regarding my stay in your hotel during the Annual Board meeting of my company, XYZ Ltd., which is being organized and managed by your hotel since 7 yrs now.
Having said that, I'd like to bring to your notice that this time, my week long visit (dated on 13th Feb'14) to your hotel was quite disappointing and definitely not at par with the kind of expectations I've developed for a 5-star hotel. Hence, I found it inevitable to write in to you.
During the event, the projector and sound equipments were found faulted which disrupted the agenda. Morever, the room service for my room (i.e., Room no. 602) didn't bother to turn up for the daily chores and I was forced to use the same bedspread for 4 days and when they finally came post various calls, the behavior was utterly rude. The room wasn't dusted at all and the laundry boys never reached my room.
Such an inconvenience is disrespectful and demeaning for someone who has had a long association with you and I'd definitely think twice before holding any event with you in the future as I don't feel like a valued customer anymore.
But, I do hope there's no repitition of the same in future with me, or any of your guests for that matter and that you take the necessary action to ensure the same.
Explanation:
HOPE IT IS HELPFUL TO YOU
PLEASE MARK AS BRAINLIST