Write an Email to the manager or officer of a bank about defect in service
Answers
Answer:
From,
_____________
_____________
Date (date on which letter is written)
To,
________________
________________
Sub:_________________________________________
Dear _________________,
I have been a customer of your bank ____________ for ____________ years. I wish bring to your kind attention that I am having problems withdrawing money from my bank account. I hold an account under the name ____________ and account number ____________.
On ____________ (date) I tried to withdraw some money from an ATM machine on ____________ street and the transaction was canceled abruptly. I tried to withdraw from a different ATM and the same thing happened. I logged into the bank self-service portal and it indicated that I have sufficient funds.
I do not understand why I cannot withdraw money from my account and my ATM card is up to date. Please look into this matter urgently and let me know what the problem is. Kindly contact me through my mobile ____________ when this matter is resolved.
Please let me know if I need to avail of my ATM card at your bank for further investigation. I would highly appreciate your assistance and hope that you will address this problem soon.
Thank you in advance.
Yours Faithfully,
__________