write an incident when you felt that the person was very cool even in in adverse situation
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Explanation:
For other people
Don't ignore the person.
Be open to listening to what they have to say.
Keep your voice calm when they're upset.
Try to talk things through.
Acknowledge their distress, but don't feel like you have to back down if you disagree. ...
Avoid pushing advice or opinions on them. ...
Give them space if they need it.
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