Question

Write any four features of Consumer protection act

Answer 1

The Act provides speedy redressal to consumer complainants. The Bill provides for setting up of a Consumer Redressal Forum in every district, a commission at the state level and the National Commission at the Centre. The Forum in the District will have original jurisdiction to redress complaints up to claim of Rs. 1 lakh (after amendment up to 10 lakhs).The State Commission will be original jurisdiction to settle claims up to the amount Rs. 10 lakhs (after amendment 20 lakhs). The National Commission can entertain any claim for damages above Rs. 10 lakhs (after amendment above 20 lakhs). The State Commission will be vested with appropriate Appellate and Revisional powers. To promote voluntary consumer movement and to ensure involvement of consumers. The Bill provides for the establishment of Consumer Protection Councils at centre and in the states. These Councils will have both non-official and official members. The objects of the Councils will be to promote and protect the rights of the consumers.3. It shall apply to all goods and classes of goods or all services or classes of services except those which are specially exempted by notification by the central government.4. The provisions of the Bill shall be in addition to and not in derogation of any other law for the time being in force.