Question

Write any two major causes of consumer exploitation in India?

Answer 1

Answer:

Two reasons for the exploitation of consumers in India are:

• Consumers buy a wide range of goods without taking adequate initiatives to know consumer rights.
• Due to illiteracy, consumers do not challenge the quality and quantity of goods supplied by the seller, even though the goods and services provided by them are not satisfactory. Hence, consumers are exploited by providing false statements about the quality of the product and cheat consumers by falsely representing old goods as new goods in the market.

Answer 2

Answer:

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Reasons Of Consumer's Exploitation And Measures To Check Exploitation

Posted Date: 09 Sep 2012 |Updated: 09-Sep-2012 |Category: General |Author: Hakimuddin Kuwakhedawala |Member Level: Gold |Points: 45 |

Sellers and produces exploit consumers by different ways. in this article you will find the reasons of consumer's exploitation and the measure to check exploitation. In this article you will also find the legal action which can taken against sellers of producers.

Introduction

Consumer awareness is very important in present days. Consumers are exploited by different ways due to different reasons. There are some rights of consumers and consumer awareness is essential to protect consumers from exploitation. By consumer education, consumers would be able to understand the rights of consumers and duties of consumers. If the consumers understand the reasons of their exploitation, consumers can protect themselves from exploitation.

Causes of consumer Exploitation

Why is a consumer cheated? Why he is exploited? The above questions are worrisome questions. We are all consumers. It is necessary to know the causes of exploitation so that we are not exploited. It is only after knowing the reasons by which can we find out the ways to save ourselves from exploitation. The main causes of consumers' exploitation are :

1. Lack of knowledge: The main reason for exploitation of consumers is lack of knowledge. Several consumers do not have the knowledge about the price, quality, services related commodities. Therefore, consumers simply trust the facts told to them by the sellers and purchase goods, thus become trapped and are exploited.

2. Consumer's indifference towards the market: There is a large group of such consumers who behave indifferently regarding purchasing. There are some consumers who think as – what to do, every thing is alright, leave it , why to take cash memo, whatever goods the shopkeeper gives is good, things should be cheap, good and durable , What is the need of the standardization marks like ISI and AGMARK etc. The producers take full advantage of this indifferent behaviour of consumers and succeed in exploiting them.

3. Tele Marketing Today in the age of computers, tele- marketing and e-commerce have become very popular. You also must have seen the advertisement on T.V. The information about the goods and the prices is also given in the advertisement. The consumer can send the required money and get the commodity through parcel. But very often the consumers feel cheated by this deal. One orders for costly products on being influenced, but he does not get the due benefit from that good.

4. Limited Information: In this age of globalization there are several types of products in the market. Producer is free to produce. There is no fixed law for quality and rate. There is lack of knowledge about several aspects of goods like rte, quality, rules for usage, rules for selling etc. Therefore a consumer makes wrong choice and suffers financial loss.

5. Monopoly : Monopoly means the right on the production and distribution of a commodity of a producer or a group of producers. In the state of monopoly producers have arbitrary behavior regarding the prices and the quality and availability of the goods. As a result, producers succeeded in exploiting consumers.

6. Illiteracy and Feeling of satisfaction: When the consumers are uneducated, the sellers cheat them very easily. The shopkeeper tells the resembling words as of branded and sells the goods of poor quality . For example Godraj is written instead of Godrej, the local producers sell it in the price of Godrej. Sometimes consumers are placid. Consumers think it was a loss, let it be or it was their fate, now who will fight etc. This thinking also makes consumers prey of exploitation. The sellers know consumer's mentality and seller exploit consumer freely.

Explanation:

From Google.