Write dialogue between a customer who has been sold a defected mobile phone and the salesman of the shop showing how the salesman resolve the issue to the satisfaction of the customer
Answers
Answer:
Customer : Hello Sir
salesman : Hii
Customer : Yesterday , i have bought a phone from this shop and its battery goes down in just 1 hour . you had given me a deffective piece
Salesman : Sir , which phone ?
Customer : I have bought samsung M31
salesman : Okk !! So you are Mukesh Sharma , am i right ?
customer : yes , you are right
salesman : Please show me your phone , i will check it
customer : okk , take it
salesman : ( after checking phone ) yes your battery is damaged , this is defective piece . you can change this phone into a new phone
Customer : okk , give me a new piece of this same phone
salesman : take it sir . now i will replace the damaged phone with Samsung company
customer : Thank you for solving this issue
salesman :- You are welcome sir , visit again
Answer:
The Dialogue between a customer and salesman are as follows:
Explanation:
Customer : Hello Sir
Salesman : Hi
Customer : Yesterday , I bought a phone from this shop and its battery is not working properly. The phone I received seems to be defective.
Salesman : Sir , which phone ?
Customer : I have bought Oppo Reno3
Salesman : Okk !! Sir May I know your good name ?
Customer : My name is Suraj Sharma
Salesman : Please handover the mobile, I will check it.
Customer: Sure
Salesman : ( after checking phone ) Yes your battery is damaged , this is defective piece . You can change this phone into a new phone
Customer : okk , give me a new piece of this same phone
Salesman : Apologies from our side sir, here is your new phone
Customer : Thank you for solving this issue
Salesman :- You are welcome sir , visit again