write down a conversation between Amelia and Elizabeth regarding the bureau
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Amelia works at the online and phone-in help desks at the Swedish bank SEB. Blond and blue-eyed, she has a confident bearing softened by a slightly self-conscious smile. Amelia also works in London for the Borough of Enfield and in Zurich for UBS . And did I mention that Amelia can memorize a 300-page manual in 30 seconds, speak 20 languages and handle thousands of calls simultaneously?
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