Question

write four duties of customer service manager​

Answer 1

Answer:

Customer Service Manager job description guide

Delivering a comprehensive service to enquiring customers.

Possibly delegating certain customer enquiries to specific teams.

Managing a large number of incoming calls and emails.

Managing customers' accounts.

Keeping a record of customer interaction and details of actions taken.

Answer 2

Answer:

Delivering a comprehensive service to enquiring customers

Possibly delegating certain customer enquiries to specific teams

Managing a large number of incoming calls and emails

Managing customers’ accounts

Keeping a record of customer interaction and details of actions taken

Communicating with internal teams to discuss sales targets

Generating sales leads, building sustainable relationships where necessary

Reporting back on results