write in short about your opinion on problem
Answers
Answer:
Solving problems is a common activity in every business. In some areas, such as Quality, it receives special treatment with root cause identification methods and corrective actions. However, we often do not give due attention to an important step in the problem solving process: the formulation of an adequate description.
An adequate description will significantly clarify the problem, as well as identify its severity, location and financial impact. It also serves as a great communication tool, helping you gain the support of other people. When problems are adequately described, people perceive and understand what you are trying to accomplish.
How to describe a problem?
The problem description should have a concise description of the facts that need to be addressed. In addition, it must respond to the 5 Whys of the 5W2H methodology: Who, Where, What, When and Why. Note that H (“how?”) is not included. This is because this is the question that the investigative efforts will arrive at from the root cause of the problem. After determining the facts associated with the problem, the analysis and resolution of the problem can be carried out in less time and with lower costs.
The difficulty in describing a problem is that people often assume that everyone else knows what the problem is. Inevitably, this leads to a poorly crafted or even incorrect description of a problem.
Answer:
A problem statement is a concise description of an issue to be addressed or a condition to be improved upon. It identifies the gap between the current (problem) state and desired (goal) state of a process or product. Focusing on the facts, the problem statement should be designed to address the Five Ws. The first condition of solving a problem is understanding the problem, which can be done by way of a problem statement.
Problem statements are widely used by most businesses and organizations to execute process improvement projects. A simple and well-defined problem statement will be used by the project team to understand the problem and work toward developing a solution. It will also provide management with specific insights into the problem so that they can make appropriate project-approving decisions. As such, it is crucial for the problem statement to be clear and unambiguous.