Write short note: b) Return and complaints- computer
Answers
Answer:
In the case of complaints, damage during shipping, errors in data transmission or some other defect, please contact us within two working days from receiving the shipment..
The buyer is obliged to make a complaint by email at: [email protected], in writing within the legal deadline of 14 days, or through our online form for unilateral termination of the purchase contract.
The right to complaint the buyer/customer acquires if:
The goods are not delivered according to the instructions from the orderThe delivered goods do not correspond to the standardsThe goods were damaged during delivery
On receiving the goods the customer has to check the validity of the order, and is obliged to compare the received items with the account, if something is missing, it is necessary to immediately note that because later claims will not be considered.
All complaints will be solved in the agreement with the customer or the consignee.
You can unilaterally terminate the contract within 14 days without giving any reason.
.