Write short notes on Principles of good listening.
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Stop Talking. Don't talk, listen. ...
Prepare Yourself to Listen. Relax. ...
Put the Speaker at Ease. Help the speaker to feel free to speak. ...
Remove Distractions. Focus on what is being said. ...
Empathise. ...
Be Patient. ...
Avoid Personal Prejudice. ...
Listen to the Tone.
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