Write the importance of the following documents to a receptionist
a) Message Form
b) Reservation Form /C Form
c)Early morning call sheet
d) Travel guide
e)Internal telephone directory
f) Register of callers
Answers
Answer:
Option 4 is correct..........
Answer:
A receptionist uses many documents to do their job efficiently. The importance of each of these documents is given below.
Explanation:
a) Message Form - A receptionist frequently requires these forms because they may not remember all of the messages that must be relayed to various individuals. They can easily record the message on this form.
b) Reservation Form - When foreigners stay in a hotel, they are asked to fill out the reservation form. It is intended to provide the hotel with complete information about foreign tourists. It also assists the government in keeping track of the number of tourists who enter a country because the first copy of this form is sent to them.
c) Early Morning Call Sheet - This is a piece of paper on which the receptionist notes when guests want to be woken up and whether they want any amenities in the morning. The receptionist does not need to record the guests' names; their room numbers suffice.
d) Travel Guide- Guests and visitors frequently ask the receptionist for travel information. As a result, they should keep a copy of the flight schedule and the railway timetable close at hand.
e) Internal Telephone Directory- It is critical documentation for the receptionist. It is an alphabetical list of all the employees' extension numbers and names.
f) Register of Callers- All callers must sign this register, which asks for their name, address, the reason for calling, and the time and date of their arrival.
#SPJ2