Question

write the letter writing to the manager complaining about incident that occurred yesterday at the restaurant​

Answer 1

Answer:

Here is your answer

Explanation:

Model Answer 1:

Dear Sir or Madam,

Two days ago I dined at your restaurant with my family to commemorate my younger daughter’s birthday. I was excited to take my family to your restaurant to enjoy our dinner but very disappointed with the meal. I am hoping that you would improve your meal quality and train your staff to behave more professionally.

Last Monday, we arrived at your restaurant – Red Chilly, with my three children, wife, parents and younger sister to have dinner on occasion of my daughter’s 5th birthday. We picked your restaurant from several recommendations from relatives and colleagues. The reason for my frustration is that the meal was not up to our expectation and your employees were not cordial.

In relation to the specifics of the dinner, we ordered a Chinese menu and sadly it was served cold. The soup was not freshly made and the wontons were not cooked properly. This was just the beginning, our latter course was equally disappointing. We ordered mushroom fried rice with vegetable and the waiter served us fried rice with eggs. We had to wait more than 40 minutes to have this sorted out. Moreover, when we complained to the head waiter, he did not even listen to us! This bad experience ruined our special occasion.

I am hoping that you will look into the matter and instruct your staff to behave more hospitably and listen to customer complaints. Moreover, omit the dishes your cook is not good at preparing.

Thank you for giving the matter your attention and I hope to hear your reply soon.

Yours faithfully,

David Villa

Model Answer 2:

Dear Sir or Madam,

I am writing this letter to express my displeasure regarding the meal I and my friends were served at your restaurant a couple of days ago.

I came to your restaurant last Monday with three of my close buddies to celebrate one of my friends’ birthday. We placed our order for dinner to the person who was serving out table. We were assured that our meals would be ready within half an hour but we were not served anything even after we waited more than an hour!

After our meals were served, we discovered some hair-like materials in the bowl of fried rice which killed our appetite and spirit. Moreover, the ‘roasted mutton curry with mushroom potatoes’ was not great either. The roasted mutton was half-cooked while the mushroom potatoes were cold. The dessert items were okay but the pancakes were harder than usual which we believe were not freshly baked. After we complained about all these to the waiter, the guy was not apologetic at all and literally misbehaved with us. This experience ruined our otherwise a perfect day and celebration spirit.

Now, it is only logical that I demand a 50% refund of the money we paid for our meals and a verbal apology from your waiter who ignored our valid complaints. Moreover, please ensure that your kitchen staffs maintain a strict hygienic environment. I hope you will take these concerns seriously and deal with them promptly.

Thank you in anticipation of your response.

Yours faithfully,

Adam Mickiewicz

HOPE YOU UNDERSTAND ☺️