Write the letters as specified below in about 100-120 words.
8 marks each
1. You are Anand/Akshita of Kolkata. You bought a Z-King Washing Machine from
M/s Electronics India, Lake Road, Kolkata. After installation, it worked well for two
months. But suddenly the spin dry system of the machine has stopped functioning
properly and the clothes are dripping wet even after the spin dry function is completed.
Write a letter to Electronics India, giving them the guarantee card number and other
details regarding your complaint and ask them to attend to it/replace the machine.
4. You are Secretary, Health Club, Shillong. You have received a letter of enquiry from
Mr Bohra seeking information regarding the fee and procedure for membership of the
club. He also wants to know the facilities offered to the members.
i need answer for 1st and 4rth question.plz help me with answers
Answers
Heading
Sender's address
Date
The recipients
Designation and address
Subject
Salutation
Subject matter
Subscription
Name
Signature
Answer:
256/C. Janakpuri,
New Delhi-21,
5th August, 20…..
M/s. Swastik Electronics,
19, Industrial Area,
Faridabad, Haryana.
Sir,
Sub. : Replacement of Washing Machine.
May I remind you that I purchased a washing machine BPL-258 from your showroom vide cash memo no. 528 dated 2nd January, 2012. You praised its quality, stability and functioning. You supplied me with a guarantee card for a period of one year in case any difficulty arises in due course. To the surprise of all, the washing machine did the best service for a few months but now it has ceased functioning. Its washing machine system does not work properly and does not wash the clothes. It looks as if some fault has crept into it. Its plastic gauze have got many cracks and the internal body along with its parts are in a wavering condition.
Kindly replace the same at your earliest.
Yours faithfully.
Arun.
Explanation: