Write the limitation for consumer rights or problems faced by consumer
Answers
The pros and cons of consumerism including rising demands and issues of globalization have been affecting everyone in recent times. In such a scenario, the Indian Government, taking in to account the needs of the people, passed the Consumer Protection Act, 1986, to protect the consumers from unscrupulous suppliers. The Consumer Protection Act, 1986, an Act of the Parliament of India, enacted in 1986, to protect the interests of consumers in India, makes provision for the establishment of consumer councils and other authorities for the settlement of consumer disputes and for matters connected therewith also. Unlike civil suits which are expensive and time consuming, the Consumer Protection Act, 1986, was enacted to provide a simpler and quicker access for redressal of consumer grievances. The Act, for the first time, introduced the concept of 'consumer' and conferred various express additional rights on the person who comes under the purview of 'consumer' as per the Consumer Protection Act, 1986.
One of the main and vital challenges in every adjudication is the period of 'limitation'. It is pertinent to state that Section 24A of the Consumer Protection Act, 1986, defines the limitation period for filing the complaints under the Consumer Protection Act, 1986. As per the definition, the complaint can be filed with District Forum, State or National Commission within 2 years from the date of cause of action having been arisen. However, sub-clause (2) of the said provision states that a complaint filed beyond the prescribed period would be entertained if the complainant satisfies the Forums, State and National Commissions with sufficient reason that prevented him from filing within the prescribed period. A provision is also given mandating the Forum, State Commission, and National commission to record the reasons for condoning the delay and proceed to entertain such delayed complaint.
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The limitations of consumer movement are as follows;
1) The method is becoming valuable day by day and time absorbing. Consumers have to employ agents and frequent all the attention.
2) The existing authorities also are not very apparent on the subject of payment to consumers crippled by faulty products.
The various problems faced by the consumers in the Market are as follows:
- Lack of Information. ...
- Malpractices by Suppliers. ...
- Irregular Supply. ...
- Not Heard Properly. ...
- Wrong Weight & Measures. ...
- Poor after-Sale-Service. ...
- Problem of Duplicate Goods. ...
- Problem of Delivery of Goods.