Question

WRITTEN ASSESSMENT
Assume you are a Team Lead for a team of 10 Telesales executives. One of your team members comes across a furious customer who responds inappropriately on the call. Write an email to this Telesales executive appreciating his way of handling the customer.

Answer 1

Answer:

WRITTEN ASSESSMENT

Assume you are a Team Lead for a team of 10 Telesales executives. One of your team members comes across a furious customer who responds inappropriately on the call. Write an email to this Telesales executive appreciating his way of handling the customer.