Question

Wrote a complaint letter to the railway authority for not receipt of parcel goods​

Answer 1

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To

The General Manager,

Northern Railway Delhi.

Sir,

We regret to point out that our consignment dispatched from Ludhiana has been tampered with during transit. We had ordered a consignment of hosiery goods from Ludhiana, which included two dozen woolen pullovers, five dozen sweaters, five dozen mufflers and three dozen socks. To our utter dismay, we find a number of articles missing.

This matter has been brought to the notice of the concerned Stations Master. The damage is estimated at rupees four thousand. Kindly register this claim and make arrangement for an early payment. The whole consignment can be produced for inspection though it clearly shows the sign of pilferage. Enclosed please find details of the damage. Please give this matter your kind and immediate attention.

Encl : List of damaged articles.

Yours faithfully,

For Wool Emporium.

Magical bliss

Manager.

Answer 2

Required Letter :-

East Behala

Kolkata 765

13.12.2020

To

The Chief Parcel Officer

Sealdah Railway Station

Kolkata 09

Sir,

I am to inform you that I despatched a parcel by Gour express to my friend on 3rd November. Vide your receipt no. 2478875 to Farakka, Murshidabad. The parcel contains some books. The consignee has informed me that the same has not yet been received by her. On previous occasion a parcel reached within 7 days. It is surprising that one month has elapsed yet no action has been taken.

I, would therefore request you to cause an enquiry and ensure the despatch.

Thanking you,

Yours truly,

Trisha Roy