Question

Yash runs a logistic company. The Tour
Incharges of each trip in the company are
expected to submit a report to the Event
Manager on the completion of every trip.
Identify the step in the controlling
process being described in the above
lines.

a. Setting of standards
b. Measurement of actual
performance
c. Taking corrective action
d. Analysing the deviations​

Answer 1

Answer:

your answer is (D)

Explanation:

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Answer 2

Measurement of actual  performance is the correct option.

Explanation:

Setting of standards , measurement of actual  performance ,  comparing actual performance with set standards, analyzing the deviations​, and taking corrective action are sequenced steps in the controlling  process.

a) Setting of standards is the first step in controlling process which involves benchmarking a set of standards which can be compared with actual performance to know the progress or for quality check.

b) Measurement of actual  performance is the next step. In this various techniques are used to measure performance through reports in order to facilitate proper comparison with set standards.

c) Taking corrective actions is required when deviations aren't within the acceptable limits.

d) Analyzing the deviations is important to decide on the corrective measures to get back to the correct flow of work and understand where the problem is or where the process is going wrong.