Question

you ardered some books and stationery items from M/s. Oxford University Press, Darya ganj,delhi .when you checked the parcel, it contained damaged /defective items. write a letter to the concerned firm to replace the things at their cost. sign yourself as Sanjay /Sonia of M-3 ,ASHOK vihar, Bengaluru

Answer 1

Letter regarding defective items.

From: Sonia

To: M/s. Oxford University Press,  

Darya ganj, Delhi

Subject: Replacement of defective items

Dear Sir,

            Hope this letter finds you well. I am Sonia and I am the residence of M-3, Ashok vihar, Bengaluru. Few days ago, I ordered some books and stationary from M/s. Oxford University press. Yesterday, I have received the parcel. When I checked the parcel, it contained some damaged and defective items. I am requesting you to replace the things at their cost. Thank you.

                                          Regards,

Hope it helped...