You are a business manager with the ITC group of hotels. You receive a customer satisfaction report on your international hotels from the research agency to which you had outsourced the work. What or how will you evaluate the quality of work done in the study. Explain with the help of appropriate examples.
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ITC Limited is an Indian multinational conglomerate company headquartered in Kolkata, West Bengal. ITC was started on 24 August 1910. The name of the company was the Imperial Tobacco Company.ITC business model was to sell cigarettes and tobacco And Expanded in Nepal in 1985. In 1974 they abbreviated their name to I.T.C Limited. ITC is one of the major players in the hotel sectors. The journey of their hotel industry started in 1975. And today they have 100+ hotel chain. Also, They started a couple of business under the ITC Group(Full Detail in Blog). ITC has more than 40 Lakhs farmers associated with them in their E-Choupal concept. The man behind ITC is YC Deveshwar joined in 1968. Also, He recognized with many awards. Also, there is much more detailed information in the Blog.
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