You are Aditi. You recently ordered a few books from Uptown Book Store. On receiving the parcel, you realized that a few books are missing and some books are torn and have a few pages missing. Write a letter to the store manager asking for a replacement of the parcel by providing the necessary detail
s.
Answers
Answer:
Anita can file a complaint against the book seller in the District Forum. District Forums are set-up in each district by the concerned State Government. In District Forum, those complaints can be filed in which the value of goods and services in question along with compensation claim does not exceed Rs 20 lakh.
Under Consumer Protection Act, 1986, a consumer may be defined as a person, who buys any product or hires/avails of any service for consideration, which has been paid or promised, or partly paid and partly promised, or under any system of deferred payment.
Explanation:
The lockdown has had some silver linings for bookworms. We have been able to finish all those books that were lying around for months, unread. Some of us have revisited old favourites.
Books have been a constant support for us during these gloomy days. But we do miss the occasional trips to our favourite bookstores, browsing, and returning with a new stash. We might not be able to go out to bookstores, but we found some independent bookstores which are making an effort to deliver books to your doorstep.
Here are 6 indie bookstores across India that have carefully curated a wide range of books which you will not find in leading chains like Oxford or Starmark.