You are Apurva/Arpit. You bought a refrigerator from Ganesh Electronics and Electricals, Gandhi Marg, Nagpur. It does not function properly. Write a letter to the sales manager of the shop complaining about the defect and asking for immediate replacement or repair as necessary.
Answers
14 – G
Green Apartments
Nagpur
December 16, 2018
The Manager
Ganesh Electronics and Electricals
Gandhi Marg
Nagpur
Subject: Defective Refrigerator
Sir:
I wish to state that last month on November 25, 2018 I purchased a 200 L refrigerator of LG Brand from your store (Bill no. 340971). At the time of purchase I was told the product was of high quality. I was really very excited about the product.
However, when I used it I found it not up to the mark; it makes lots of noise at times and then it becomes quiet. Quite frequently it becomes off on its own. On many occasions many food items have gone rancid on account of the auto off problem. I feel I have wasted my money by buying this refrigerator. Kindly replace this fridge or have all the faults fixed.
Looking forward to hearing from you.
Yours truly,
Arpit
Answer:
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