You are chirag sharma/chavi sharma of 62 south city gurugram.a dslr camera that you recently purchased isnt funtioning properly write a letter of complaining to the manager of global electronics
Answers
Answered by
0
xyz city
5 January 2015
Ref No. ABC 123
The Manager
Global Electronics
Gurugram
Subject - Complaint regarding recently purchased DSLR camera.
Sir/ma'am
I had recently purchased a black coloured Canon DSLR camera from your shop on 19 December 2014, it's model number is ASA456, cost is rupees 6,799 and the receipt number is K765. I am experiencing many issues with the device.
Firstly, the battery capacity is below par as it discharges within two hours after charging to its full potential. Also, the video feature of the camera does not function properly and it shuts down whenever the video button is clicked. Furthermore, the lens cover fits improperly, due to which it slips off easily.
The product is still under 6 months warranty from date of purchase. Hopefully, a replacement can be made, if not arrangement for repair, or a refund. l shall be grateful if remedial action is taken within two weeks.
Thanking you
Yours faithfully
Chirag/Chavi Sharma
5 January 2015
Ref No. ABC 123
The Manager
Global Electronics
Gurugram
Subject - Complaint regarding recently purchased DSLR camera.
Sir/ma'am
I had recently purchased a black coloured Canon DSLR camera from your shop on 19 December 2014, it's model number is ASA456, cost is rupees 6,799 and the receipt number is K765. I am experiencing many issues with the device.
Firstly, the battery capacity is below par as it discharges within two hours after charging to its full potential. Also, the video feature of the camera does not function properly and it shuts down whenever the video button is clicked. Furthermore, the lens cover fits improperly, due to which it slips off easily.
The product is still under 6 months warranty from date of purchase. Hopefully, a replacement can be made, if not arrangement for repair, or a refund. l shall be grateful if remedial action is taken within two weeks.
Thanking you
Yours faithfully
Chirag/Chavi Sharma
Similar questions