You are contacted by a client who requires support for certain services which is not offered by your company. also you are aware that this client is one of the long term client of your company. what do you think would be the best way to handle this situation and draft a complete reply to the customer.
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1st I will ask the client what are the services u want which are not provided by our company than I will look at the problems and I will try my best to provide him the best services because customer is godd
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