You are Deep/Deepa, Librarian of Happy Public School, Ahmedabad. You had placed an order for a few books for your school library. When the books were delivered, you found some pages were damaged and some pages were missing. Write a complaint letter to the Sales Manager of Student Publishers Limited, Surat asking for their immediate replacement.
Answers
Answer:
Dear Sir or Madam,
I'm writing this letter to express my
disappointment with a recent purchase
on your online bookstore, order number
#12345. I ordered a computer book
which is written by J.MacMillan and
published by XOM. I ordered this book
2 weeks ago on 21th of September
and payed the fees by credit card, the
payment serial is 456 but I haven't
received my book yet.
I'm a university student and I need the book for my final exam which is in the next 3 weeks. Unfortunately I lost these 2 weeks since i've ordered the book and as a result I couldn't follow my schedule.
Please let me know what the reason for this delay is. Besides, I need to know what is the exact arrival time for my order.
If you don't inform me until want my money back. You can contact me via email, my email address is:
tomorrow I
look forward to hearing from you
Yours faithfully
Deep