you are deepa/deepak librarian of a school shamli.you have placed an order of few books for your school library.when the books delivered you found some were damage and aome were missing.write a letter to the sales manager of student publisher limited delhi asking them for immediate replacement.
Answers
Dear Sir or Madam,
I'm writing this letter to express my disappointment with a recent purchase on your online bookstore, order number #12345. I ordered a computer book which is written by J.MacMillan and published by XOM. I ordered this book 2 weeks ago on 21th of September and payed the fees by credit card, the payment serial is 456 but I haven't received my book yet.
I'm a university student and I need the book for my final exam which is in the next 3 weeks. Unfortunately I lost these 2 weeks since I've ordered the book and as a result I couldn't follow my schedule. Please let me know what the reason for this delay is. Besides, I need to know what is the exact arrival time for my order. If you don't inform me until tomorrow I want my money back. You can contact me via email, my email address is: [email protected].
I look forward to hearing from you
Yours faithfully
Rahi
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