Question

You are Elvish/ Elina . You bought a pair of shoes from k/s Shoe line, Halwasiya Market, Rakabganj
Lucknow. On unpacking them
you found to your surprise, that both the shoes are meant for your right foot. Write a letter of complaint to the Manager of k/s Shoe line, asking for replacement at their cost!

(word limit 100 – 120 words)​

Answer 1

$\underline{\underline{\maltese{\pmb{\sf{\red{Letter\; Writing\;Format :}}}}}}$

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$\begin{gathered}\boxed{\begin{minipage}{5 cm}\bf{\pmb{Letter writing format:}} \\ \sf{Senders address:} \\ \sf{Date:} \\ \sf{Receivers address:} \\ \sf{Subject:} \\ \sf{Salutation:} \\ \sf{Content(Body):} \\ Your Signature \end{minipage}}\end{gathered}$

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⠀⠀_________________________________

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$\underline{\underline{\maltese{\pmb{\sf{\pink{Required\; Complaint \; Letter:}}}}}}$

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Naiper Town,

Naiper Town,South East Delhi

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27 May 2021

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The Manager

K/s Shoe line,

Halwasiya Market,

Rakabganj, Lucknow

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Subject: Complaint for Defective Pair of shoes.

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Sir,

I, purchased a pair of shoes on the receipt no. 1003 from your shop on 25th May, 2021.

It is of XYZ brand and the item no. is S95. On unpacking the box at home , I found that both the shoes are of right foot.

I, therefore, request you to kindly replace the pair with a new one or refund the money I will be thankful if the matter can be attended to at the earliest.

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Thanking you

Yours faithfully

Elvish♡~

$\;\;$

$\underline{\underline{\bigstar{\pmb{\sf{\blue{Note:}}}}}}$

• » ( ---------- ) Dash line :
• » [ Dash line Represents the space to be left in between while writing letter ]

⠀

━━━━━━━━━━━━━━━━━━━━━━━━

Answer 2

$\dag{ \large\underline{ \underline{\bf{The \: given \: letter \: is \: formal:-}}}}$

• Formal letters are those letters which are written to people who are officials or whom we don't know. Personal information is not mentioned in these letters. They are usually written for inquiries, request, apology , complaint etc..

$\dag{ \large\underline{ \underline{\bf{Format \: of \: formal \: letters:- }}}}$

• Sender's address
• Date
• Reciever's Address
• Salutation
• Subject
• Heading
• Body of the letter
• Subscription
• Signature with designation

$\dag{ \large\underline{ \underline{\bf{Explaination \: for \: format :- }}}}$

• Address of the sender and date are written on the left hand side of the letter
• Salutation must be according to the man or lady eg., Dear Sir, Dear Madam
• Body of the letter should be divided into paragraphs
• Opening sentence should be according to the topic of letter on which it is being discussed
• Subscription should be written on the bottom of page on left hand side

$\dag{ \large\underline{ \underline{\bf{Let's \: start :- }}}}$

14/263 Highlives society ,

North Jaipur

14th July , 2021

‎

To,

The Manager

k/s Shoe line

Halwasiya Market ,

Lucknow

‎

Subject: Complaint letter for replacement at their cost

‎

Respected Sir,

I am writing this letter to complain about the poor customer service provided by your showroom by selling me a pair of shoes in which both shoes are of right foot.

I buyed my favourite shoes of delux square company three days before of Rs.800 with so much happines ang joy but after opening the box my happiness vanished away and became upset. As a result my important meeting in office was missed and my project was delayed.

Due to the inconvenience caused by your showroom which delayed my project. Kindly provide me with a new pair of shoes or refund my money. I look forward to hearing a positive response from you soon.

Yours faithfully,

Yash Roy

Remember that:

• Paragraph 1: It should contain purpose
• Paragraph 2: Problem needs to be stated
• Paragraph 3: What needs to be done.$\:$