You are in the middle of the call. But there is a new customer in your shop. There is no one else to greet the customer.
You have to ask Mrs. Gupta to wait for one minute so that you can welcome the customer.
i. How will you ask Mrs. Gupta to hold the call?
Answers
Answered by
1
Sorry Mrs. Gupta, can you hold on for a minute? There's a customer here, and there's nobody to greet them. I will call you back shortly. Sorry about the trouble. Thanks
Answered by
3
Explanation:
I would politely ask her to excuse me so that I could welcome my customer without being offensive to her.
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