you are James/ jiya .You have purchased a laptop from Tech showroom. Write a letter of complaint to the dealer because it does not work well
Answers
Answer:
26c, Arissa Avenue
Lajpat Nagar
Mumbai - 200521
17th August, 2020
Dear Sir,
I am writing this letter to you regarding a laptop, that I had bought from your store in Viviana on the 15th of August.
We did not get the laptop's charger and the laptop has not been working properly. The 'r' key and the 'k' key are malfunctioning badly. I had called your store more than thrice only to find all the employees joking around. They did not attend to any of my needs but, fortunately, by god's grace, I met a lady who suggested me to write a complaint letter. I would like to return this piece and get a full refund.
I hope you kindly look into this matter and give me a full refund. I don't want any other customer to have the same experience like I have had.
Sincerely,
Jiya
Hope this is helpful.....
Answer:
Rajpath road,
santi nagar
Tech showroom,
Mumbai- 504-490
Gandhi road,
panam Valley,
Mumbai - 500-460
date-23 aug 2020
sub:- complaint about the laptop doesn’t work's
Dear sir,
am a loyal customer to your brand and my resident is in Panam Valley, James/Jiya . I have recently purchased a laptop from one of your stores. But the experience is not as pleasant as it should have been. Even I, myself, would be glad if I didn’t have to write this complaint letter. But, here I am and complaining a bunch about a laptop which I just bought last week from your store.
Of course, if it is any consolation for you, I actually managed to work the whole last week on this laptop, but this week, for some mysterious reasons, the laptop is acting up. However, the most frustrating part is that it doesn’t even switch on sometimes. By the way, I live in a small town called Panam Valley, and I drove about two hours to get to your store. Besides, I also paid a good price to purchase this laptop, and therefore, the last thing, which I ever expected from this laptop, was to act like this.
Anyway, I won’t complain anymore. I just want you to schedule a time for me so that I could either visit your store to pick up a brand new laptop of my choice from your store as a replacement, or you will make a full refund to me.
I hope you will to this matter, and work on it as soon as possible. I don't want any other costumer have the same experience that i had.
Yours faithfully,
James/Jiya
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hope it helps....