you are Madhu /Madhur of 57, Krishna Nagar Colony, New Delhi. you bought a washing machine from digital world, New Delhi. after 2 months of purchase, you found that the machine is not working properly. write a letter to the sales manager complaining about it. also request him to replace it.
Answers
57, Krishna Nagar Colony
New Delhi
20th March, 2019
Digit World
Delhi
Subject: Complaint against washing machine.
Sir,
I wish to bring to your notice that I had purchased a washing machine from your esteemed self on 20th January, 2019 with bill no. TS-236/CD which is not functioning properly.
The washing machine functioned well for the initial two months. But it then developed a leakage, accompanied with some sounds. Also the drain pump has been jammed. The switches too seem to be not functioning properly.
Hence, I request you to take the necessary steps to either replace the washing machine at the earliest as it is still under the warranty period or arrange for a refund.
Thank You
Yours truly,
Madhu
57, Krishna Nagar colony
New Delhi
6 April 20 XX
The Sales Manager
Digital world
XYZ street
New Delhi
Subject : Complaint against Washing Machine
Sir
I regret to inform you that I had purchased a Washing Machine from your showroom on 8th February 20 XX but it has stopped functioning properly though it is still in the warranty period. The drier is not working and the clothes remain dripping well even after the spin dry function of the machine is over. Through this letter of mine I request you to replace the washing machine as it is still in the warranty period.
I look forward to an early action from your end.
Thanking You
Yours sincerely
Madhur