you are Navneet of 65 NH road Bangalore in simply you bought a home theatre setting of a used LCD screen Sony speakers and woofers with onsite warranty from as electronic Plaza Bangalore 55a used LCD as well as per SEBI now found effective what standard write a letter to the dealer giving details of the nature of the defects and seek and immediate returns from his side to be needful
Answers
Letter for replacement of the defective Speakers.
Explanation:
65,
NH Road,
Bangalore,
7th July 2020,
The Dealer,
Electronic Plaza,
Bangalore,
Subject: Complaint regarding the defective product.
Respected sir,
I purchased a home theatre containing Sony Speakers and woofers from your store dated 12th June 2020 under cash memo no. 2345. With due regret, I would like to inform you that after a week of purchase the product started showing major defects.
The sound quality is very low. There is no bass in music and it often starts making a disturbing 'peep' sound in the middle of a song. It is a great inconvenience and disregard for us to play a speaker with such a poor quality sound, especially before guests. All your assurances regarding the product while purchasing it has proven false. At the end, I would request you to kindly replace the product at your earliest as it is still under warranty.
Thanking you,
Yours Truly,
Navneet.
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