You are Navneet of 65, P.H. Road, Mangalore. Recently you bought a mobile phone from ‘The Phone Point’, 83, Mount Road, Mangalore. The phone instrument developed a problem within a month of purchase. Write a complaint letter to the dealer giving details of the nature of the problem and asking him/her to rectify the defect or replace the set.
Answers
Answer:
A letter of complaint.
Explanation:
House No-65,
PH road,
Manglore,
12.01.2020
To,
The Manager,
Phone Point 83,
Mount Road,
Manglore
Subject: Defective mobile phone.
Sir,
A letter of complaint.
This is to inform you that I bought a mobile phone from your centre on Mount Road, last month. This mobile phone cost me 18000 (Eighteen Thousand Rupees). In the initial month, the mobile phone worked very well and I was happy to buy such a product from your centre. But it is now, after a month, this instrument has started developing problems. The main issue that I am facing is that the mobile phone gets heat if I continuously use it for more than one hour. Another issue is with its display, at times, it continuously blinks which affects my eyes.
Therefore, I request you to kindly replace this mobile phone with the other one as the mobile phone is under warranty.
Thanking You
Yours Truly
Explanation: