You are Navneet of 65, P.H.Road, Mangalore. Recently you had bought a mobile phone from ‘The Phone Point’, 83, Mount Road, Mangalore. The phone developed certain issues within a month of purchase. Write a letter to the dealer in about 120-150 words, giving details of the nature of the problem and asking him/her to rectify the defect or replace the set.
Answers
Answer:
You are Navneet of 65, P.H. Road, Mangalore. Recently you bought a mobile phone from ‘The Phone Point’, 83, Mount Road, Mangalore. The phone instrument developed a problem within a month of purchase. Write a letter to the dealer giving details of the nature of the problem and asking him/her to rectify the defect or replace the set. (Delhi 2009)
Answer:
65, P.H. Road
Mangalore
17th January, 20xx
The Phone Point
83, Mount Road
Mangalore
Subject: Rectify/Replace Defective Mobile Phone
Sir
I had purchased a mobile phone Nokia E-63 from your showroom vide Bill No. 4020 on 22nd December. I was using it to my satisfaction since I bought it but for the past few days I have noticed that I now need to charge my phone after every 4-5 hours, unlike earlier when I used to charge my phone after almost 24 hours. Despite the fact that I am using the phone for the same duration as before the battery life has reduced drastically. It is my request to you to rectify this defect with the battery, or replace the handset that comes with a one-year warranty. The Phone Point enjoys a good reputation and goodwill, so I expect you to look into the matter at the earliest so as to enable me to use my mobile phone as conveniently as I. was using it before.
Explanation:
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Explanation:
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