You are Neha Sharma, resident of 456, Rajouri Garden, New Delhi. Write a letter to the Editor of a national daily, drawing the attention of the concerned authorities to the deteriorating law and order situation in the city.
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Answers
Answer:
17, Naiwala
Karol Bagh
Date: 1 January 20XX
The Manager
Cabinet World
Delhi
Subject: Complaint about faulty television cabinet purchased at cabinet world
Dear Sir,
I am unhappy with the quality of the television cabinet I bought from your shop on 15 December and I am writing to seek a replacement.
The cabinet doors do not open and shut properly, and the stain on the cabinet is uneven, with one half darker than the other. The cabinet was delivered on 30 December and I noticed this problem as soon as I unpacked it from the box.
The cabinet is not of acceptable quality and does not match the sample cabinet I was shown in the store. I would like you to replace it with one of the same quality and finish as the sample, and arrange for return of the faulty cabinet at no additional cost.
I have attached a photocopy of my receipt as a proof of purchase.
I would like to have this problem fixed as soon as possible. If I do not hear from you within 10 days, I will be forced to lodge a formal complaint with Consumer Affairs in my state. You can contact me on 1234 5678 during working hours or after hours on 123 456 789 to discuss this matter further.
Yours sincerely,
Explanation:
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