Question

You are Nikhil/Nisha staying at 53, Banjara Hills, Hyderabad. Last week you bought a new laptop from ‘M/S Clear Vision’ of Hyderabad, with a warranty of 2 years. You worked on the laptop all week and finished writing a Long assignment that is due shortly. However this week, the laptop doesn’t even switch on. Write a letter to the dealer complaining about the problem and requesting him to get the defect rectified

Answer 1

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• 53, Banjara Hills  Hyderabad
•   Date: 20.april2021

The Sales Manager,  ‘ClearVision’ Hyderabad. 

( Subject: Complaint of faulty of laptop)

Dear Sir,

 I had purchased an Awesome Laptop of 17 inches on 13th april 2021 .It has been only one week since I purchased the laptop. Suddenly there have been faults regarding the laptop. I worked on the laptop all week and finished writing a Long assignment that is due shortly. However this week, the laptop doesn’t even switch on. It was purchased with a warranty of 2 years. The laptop company gave a trouble-free service only for one month. And now it has become a great irritant in the house. It doesn’t give a satisfactory reception. Sometimes, the images overlap one another. The impression is rather hazy and lacks depth and clarity. 

I am exceedingly displeased with the quality of the product from your company. I hope this problem will be resolved promptly. I expect to receive a replacement laptop or have my current laptop repaired but only if it could be fixed within a day.  I look forward to hearing back from you immediately. 

Thanking you,

Yours faithfully,

Nikhil/Nisha

Answer 2

Explanation:

53, Banjara Hills  Hyderabad

  Date: 20.april2021

The Sales Manager,  ‘ClearVision’ Hyderabad. 

( Subject: Complaint of faulty of laptop)

Dear Sir,

 I had purchased an Awesome Laptop of 17 inches on 13th april 2021 .It has been only one week since I purchased the laptop. Suddenly there have been faults regarding the laptop. I worked on the laptop all week and finished writing a Long assignment that is due shortly. However this week, the laptop doesn’t even switch on. It was purchased with a warranty of 2 years. The laptop company gave a trouble-free service only for one month. And now it has become a great irritant in the house. It doesn’t give a satisfactory reception. Sometimes, the images overlap one another. The impression is rather hazy and lacks depth and clarity. 

I am exceedingly displeased with the quality of the product from your company. I hope this problem will be resolved promptly. I expect to receive a replacement laptop or have my current laptop repaired but only if it could be fixed within a day.  I look forward to hearing back from you immediately. 

Thanking you,

Yours faithfully,

PAYAL