You are Nitin/ Natasha, staying at 20, S.E.S Flats, Mumbai. You bought a mobile phone from "Mobile Villa", Mumbai. The phone developed a problem within a few days of the purchase. Write a letter to the Sales Manager of the showroom, complaining about the defects and seeking immediate replacement. (1x5=5)
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20,SFS flats
Worli
Mumbai,
_______
22nd Aug. 2020
_______
The sales manager
Mobile Villa,
Mahim
Mumbai
__________
Sub:- Complaint against defective mobile phones
___________
Sir,
I bring to your kind notice that I am brought SAMSUNG N83 mobile o. 8th Aug. 2020 vide receipt no. SE/089 from your showroom. The phone carries a guarantee of 2 years against any defect. I regret to inform that after two week of using it, problems started to appear, the screen was looking dull and working slowly.
Therefore, you are requested to replace it at the earliest so that I would be spared from further inconvenience.
Thanking you
Yours sincerely
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