.You are Puneet/Pooja living at 25 Kamla Nagar, New Delhi. A month ago you bought LG colour TV of 20" from the "Gupta Electronics House" Kamla market, New Delhi. It has been giving you persistent problems. Its picture blurs and volume goes up and sometimes down automatically. It has been given one year warranty. Write a letter to the Sales Manager complaining about it in 100-120 words. (1x5=5)
Answers
Answer:
Please refer to the following letter:
Explanation:
25, Kamla Nagar
New Delhi.
22 August, 2020
Gupta Electronics House
Kamla Market
New Delhi
Subject: Complaint regarding malfunctioning of TV within the warranty period.
Sir
This is to inform you that I, Puneet Kaur, had bought a Mi TV from your store on 21 July 2020 with cash memo number 5565658273. But unfortunately the TV started malfunctioning within one month of usage.
In this connection, I would like to inform you that the TV that I had bought from your store has stated to malfunction within the warranty period. Its pictures are blurred and the sound automatically goes up and down. The remote is not working and also the TV is not connecting to WiFi. It was not expected from a renowned brand like Mi. The TV has not suffered any external damage so far. Neither it has faced any internal damage from the day it has been brought.
I, therefore, request you to look into the matter and take necessary actions for the repairing or replacement (if necessary) keeping in mind the 1 year warranty that comes with the product.
Looking forward to your earliest response.
Thanking you
Yours Sincerely
Puneet Kaur
Explanation:
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