You are R. K. Gupta, the Head Librarian of M.G. Sr. Secondary School, Dibrugarh, Assam.
Write a letter to Mrs. Atma Ram & Sons, Guwahati, complaining about the poor quality of books supplied to your library. You can invent your own details.
M.G. Sr. Secondary School
Answers
Answer.
M.G.Sr. Secondary school,
P.O.BOX 45120,
DIBRUGAH, ASSAM.
10th June 2019.
Mrs. Atma Ram & Sons,
P.O. BOX 4510,
Guwahati.
Dear Sir/ Madam.
RE: QUALITY OF BOOKS SUPPLIED.
As the head librarian of my school, it has come to my notice that the quality of books supplied to us by you are sub-standard since they do not meet the core objectives of our curriculum. I therefore wish to complain over the poor quality of books that your firm has been supplying the school.
I am therefore suggesting that you consider delivering quality books on your next delivery.
Regards.
Yours Sincerely,
Signature,
R.K. Gupta.
Head Librarian.
Answer:
M.G. Sr. Secondary School
Dibrugarh
Assam
June 15, 2019
Mrs. Atma Ram & Sons
Guwahati
Asam
Subject: Poor quality of books supplied
Sir:
I had placed order for supply of books for the school library on May 20, 2019, order no. 97023. I regret to inform that the books are of poor quality and old edition.
I am sending back you the books. Kindly send me the latest edition books and of good quality. I am attaching the copies of the order placement letter and the receipt for reference. Kindly dispatch the books at the earliest. I am sure you won’t let our old business relations be spoiled by any delay. Hoping for a quick replacement. Thanking you.
Yours truly,
R. K. Gupta
The Head Librarian