Question

You are Ram Mehar of 32, Beedan Pura, Karol Bagh, Delhi. Last week, you bought a mobile phone from

‘The Mobile Junction’, 20L, Nehru Place, New Delhi. The mobile phone developed a problem within a few

days of its purchase. Write a complaint letter to the dealer giving details of the nature of the problem and

asking him to rectify the defect or replace the phone.​

Answer 1

Explanation:

32, Beedan Pura <br> Karol Bagh <br> New Delhi <br> 26 March 20XX <br> The Mobile Junction <br> 20L, Nehru Place <br> New Delhi <br> Sub: Defective Mobile Phone <br> Sir <br> I am a resident of Beedan Pura, Karol Bagh, New Delhi. I purchased a Samsung 2 mobile phone from The Mobile Junction on 19th March, 20XX, vide cash memo No. 190319/18. I am sorry to say that the mobile phone developed a problem within a few days of its purchase. The sound system is quite irritating and jarring. The camera doesn.t give a clear and deep impression. I feel cheated to have such a defective mobile phone after spending more than fifteen thousand rupees. It is quite unfortunate that even after sending two reminders, you have shown no urgency to rectify the defects or replace the defective mobile set at the earliest. I hope you will do the needful within a week. I am sure you will not compel me to knock the doors of the Consumer Court for the redress of the wrong. <br> Yours sincerely <br> Ram Mehar