you are Ravinder Shergill sports incharge of Cambridge School Vijayawada Udaipur write a letter to the manager of m/s Rajasthan sports good Jaipur complaining about the defective stopwatches that you had purchased from their shop
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Cambridge School,
Vijayawada,
Udaipur - 95
15/08/2014
Manager
M/s Rajasthan Sports Goods
Jaipur - 206
SUB:- Complaint regarding Order No. 91234
Ma'am,
Last week, on 10th August, I had placed a bulk order of 15 Timex stopwatches, of model number ST0087. However, on receiving the order today morning, we were shocked by the packaging condition and the contents in it :-
The cardboard package was damaged below
The stopwatches were devoid of any protective covering
Three of the watches are broken
Two are soiled and wet
It is unfortunate to see such unprofessional packaging methods been taken by an esteemed sports goods business such as yours. I ardently request you to replace the five damaged stopwatches latest by 20th August, or refund the equivalent amount via NEFT or UPI.
Looking forward to your earliest response.
With regards,
Ravinder Shergill
Sports-in-charge
Cambridge School