Question

You are recently purchase an articulated dinosaur (Model A400) from Tiny Tots Company for your five old son and found that parts were missing. Using the professional writing process write a letter of compliant to the customer services department

Answer 1

Answer:

Tiny Tots Toy Company

Raj Nagar

Maheshwari-120100

Uttar Pradesh

1st May, 2019

Subject: Complaining of missing part in a toy

Sir,

With due respect, I'm your regular customer since 5 years. Some days back, I bought an articulated dinosaur (Model A400) for my 5 years old son on his birthday.

I found a missing part of the dinosaur toy. The tail was missing. I want it to get exchanged by another toy.

Yours Sincerely

Aryaa Gupta

Answer 2

Explanation:

Wilkinson’s house

Lane 12

Chandigarh

Date- 22 August 2019

Tiny Tots  

Customer Service Department

Chandigarh

Subject- Missing parts of the dinosaur recently purchased

Respected Sir

This is to inform you about the missing pieces of the articulated dinosaur that was recently purchased from your outlet in phase 13 in Chandigarh. It was my son’s birthday and my husband and I decided to give him a dinosaur since he is fascinated about it.  

But upon its arrival, we found that the pieces to the articulated dinosaur were lost and we couldn’t find them anywhere in the package. Therefore under the terms and services that customer has, I have a full right to complain about the irresponsibility of the company and I claim the whole articulated dinosaur with pieces should be delivered to me urgently.  

I hope the company would not make this mistake with any other customer in the future.

Yours Respectfully

Samantha Wilkinson