You are Reet Bajaj/ Harry Bajaj. You recently received your ordered washing machine and it worked fine initially. However, lately you are experiencing some problems in the new product. Write a Letter of Complaint to the Manager of HV Home Appliances, G-21, New Delhi- 33 highlighting all the issues you are facing, and that you want a quick replacement of the same.
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Answer:
162
Kakatya Nagar
Hyderabad
December 12, 2018
The Sales Manager
Bajaj Electronics Company
Hyderabad.
Subject: Defective Washing Machine
Sir:
I bought automatic VIP washing machine from your showroom on December 5, 2018, sale no. 9373. I regret to inform you that it is not cleaning clothes properly. In spite of rewashing the clothes in the machine, the spots and dirt remain stuck to the clothes.
I have been a regular customer of your products since 2007. You can look up my purchase record in your system. My customer identity is given on the invoice copy I am attaching with this letter. I appeal to you to have the fault repaired or the defective machine replaced. Looking forward to prompt response.
Yours truly,
Radha
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