you are Rinku rithik of vasanthali Vidya Mandir,pune. who had arranged a trip for seventy students to new delhi for a week with paradise travel and tourism. the arrangement done by the travel agent were not upto standard. the accommodation and food facilities were inferior in quality . write a letter of complaint to the director of the agency to stop duping tourist with false promises as it tarnishes the image of local. (10 marks)
Answers
From,
Pragyan Public School,
Mandir,
Pune
To,
The Director,
Paradise Travel and Tourism,
Delhi,
Sub: Report of the services provided to Pragyan Public School.
Dear Sir,
It is to state that I, the programme coordinator of Pragyan Public School want to throw some light on our recent trip to Nainital through the tourism package provided by you.
Sir, I have to tell you that the package provided by your good office was very substandard, and that right from the time the team landed in Nainital, it has been very hassling on our part to cope with your poor services.
That nobody came to receive the students to the station on time. After calling your guide for half an hour, he turned up with a bunch of excuses. Second, to mention, the rooms provided by you were very shabby and dingy, even the food was absolutely filthy. I cannot tell you what embarrassment I had to face because of your poor services.
Last but not the least, we had an horrible experience with you, and I assure you I will never again recommend your tours & travels to anyone, least of all avail it in future. Please stop duping tourists like this, as this spoils the face value of the local community, and questions the integrity of honest providers.
With a lot of regret,
Yours Sincerely,
Rinku
Programme coordinator,
Pragyan Public School
Pune