You are S.M Venkatesh, the lab incharge of Vivekanand Senior Secondary School, Chennai.
You had placed an order for a few apparatus for your school laboratory. When the apparatus
were delivered, you found some of them were damaged. Write a letter of complaint to the Sales
Manager of EDTA Solutions Laboratory, Chennai asking for their immediate action.
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Vivekanand Senior Secondary School
Chennai
26 Feb 2021
Sales Manager of EDTA Solutions Laboratory
Chennai
Subject - Complaint Against Damaged Items
Sir,
Through this letter, we regret to inform you that the apparatus received by our institution from you are not in good condition. Many of them are damaged and some of them are less than the number that we had ordered though they have been charged in the bill. We are a regular customer of your shop and we are not pleased by this discrepancy.
Kindly replace the damaged apparatus and send the missing ones. We hope that you will co-operate with us.
Thanking you.
Your sincerely,
S.M. Venkatesh
(Lab Incharge)
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