You are Sujal/Sujata of Pragya Public School, Nangal, Punjab who had arranged a trip for fifth
students to Nainital in summer vacations for ten days with 'Mount Travels and Tourism'. The
arrangements done by the travel agency were far below the standard. The accommodation and
food facilities were inferior in quality. Write a letter of complaint to the director of the agency
to stop duping tourists with false promises as it tarnishes the image of locals.
(2018 CBSE SQP)
TIL
VALUE POINTS
arranged a trip to Nainital in summer vacation
regret to inform, arrangement below standard
promised, 4-star lodging, boarding, transport
inferior food, poor facilities
agency makes big promises, delivers
Answers
Answer:
From,
Pragyan Public School,
Nagal,
Punjab
To,
The Director,
Mount Travels and Tourism,
Nainital,
Sub: Report of the services provided to Pragyan Public School.
Dear Sir,
It is to state that I, the programme coordinator of Pragyan Public School want to throw some light on our recent trip to Nainital through the tourism package provided by you.
Sir, I have to tell you that the package provided by your good office was very substanard, and that right from the time the team landed in Nainital, it has been very hassling on our part to cope with your poor services.
That nobody came to receive the students to the station on time. After calling your guide for half an hour, he turned up with a bunch of excuses. Second, to mention, the rooms provided by you were very shabby and dingy, even the food was absolutely filthy. I cannot tell you what embarrassment I had to face because of your poor services.
Last but not the least, we had an horrible experience with you, and I assure you I will never again recommend your tours & travels to anyone, least of all avail it in future. Please stop duping tourists like this, as this spoils the face value of the local community, and questions the integrity of honest providers.
With a lot of regret,
Yours Sincerely,
Sujal
Programme coordinator,
Pragyan Public School
Punjab