You are Sujal /Sujata of Pragya Public School, Nangal, Punjab who had arranged a trip for fifty 8 students to Nanital in summer vacations for ten days with 'Mount Travels and Tourism. The arrangements done by the travel agency were far below the standard The accommodation and food facilities were inferior in quality .Write a letter of complaint to the director of the agency to stop duping tourists with false promises as it tarnishes the image of locals . (100-120 words)
Answers
Pragya
Public School
Nangal
Punjab
The Director
Mount
Travels and tourism
Mall Road
Ludhiana
February 19,
2018
Subject:
Poor quality false promises
Sir:
Quite
regrettably I am bringing to your notice the poor standard of services provided
to you customers by your agency. Your company promises heaven but delivers hell
in reality. I myself am the victim of your duping. I bought a trip for 50
students to Nainital in summer vacations for 10 days from your agency at the
whopping cost. At the time of booking I was assured I would get 4 star lodging,
boarding, and luxurious transport facilities. However, I was deeply aggrieved
at the sub-standard and low quality of the facilities provided. Neither the
hotels were 4 star, nor the food was up to the mark. As far as the transport
facilities provided, the least said the better.
I appeal to
you to stop duping your customers as it tarnishes the image of the local people.
You are responsible for the inconvenience faced by all the tourists; not the
local people of the places where you send your customers for travel. I have
already complained against you to the central Tourism Ministry. I hope you will
mend your ways to avoid being brought to justice.
Yours truly,
Sujal
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school adress
date
Dear Principal
this is to inform you that I am Sujata of Class 7th.