you are t. k. pramod kumar / p. v. pramodni, 22 church road, chennai. last week you placed. an order for the supply of a few item of furniture. On receiving the furniture you found that some item were damage same not according to specifications. Describing the shortcomings write a letter (100 to 150 words) of complaint to the supplier, Srirama furniture, Mart, Mint road, Chennai asking for an immediate replacement.
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Answers
ANSWER :
From,
22 Church Road,
Chennai
7th June, 2021
To,
The Manager,
Srirama Furniture Mart
Mint Road, Chennai
Subject :- Complaining about damaged furniture and asking for replacement
Dear Sir,
This letter is to inform you about the damaged furniture that I have received on 6th June, 2021 against the Bill No. 389107SRM.
On 27th May, 2021, I had placed an order for the supply of a few items of furniture from your outlet and also I had specified the items of the same. I was assured that the furniture would be delivered as per my order and in good condtion. But to my utter disappointment, I noticed some of the items are in damaged condition. Moreover, five items out of the whole are not according to my specifications. Therefore, I would like to request you to look into the matter and replace the damaged items as well as send the items as per my specification.
I will return the already delivered items once the same got replaced. Also, I will make the payment online after getting the replacement. Here, I am enclosing a copy of the bill, List of itemes of my specification and the photographs of damaged furniture. Your quick action will be highly appreciated. Looking forward to your reply.
Yours Faithfully,
P. V. Pramod
- Enclosure 1 : Copy of the Bill
- Enclosure 2 : List of specified items
- Enclosure 3 : Photographs of damaged furniture