You are Tarun/ Taruna who bought a new luminous inverter for your home from R. k. Electronics Noida but found many functional problems as the charging is not done properly and the battery water is getting leaked. Write a letter of complaint to the proprietor.
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Answer:
12 D. Millenium Apartments
Noida
October 7, 20XX
The Proprietor R.K. Electronics
Noida
Subject: Complaint about Invertor Sir,
Recently purchased from your showroom, Luminous Inverter Eco Volt + 1050 receipt no XYZ 3456 dated Date Month 20XX with a warranty of two years is hereby declared defective.
After the purchase, it worked for one week but later started showing some defects. There is constant fluctuation of the voltage (input- output). The battery does not get fully charged. It always shows the sign of low battery and gets overheated itself.
It is a matter of serious concern that such a reputed electronics company is selling defective pieces. As it seems to be technical defect, you are requested to send someone to check it. It is in the warranty period. Hope you will understand the inconvenience caused to
the customers and do the needful as soon as possible.
Thanking you Yours sincerely
Tarun