You are Tarun / Taruna who bought a new Luminous Inverter for your home from R.K.
Electronics, Noida but found many functional problems as the charging is not done properly and
battery water is getting leaked. Write a letter of complaint to the proprietor to take care of the
same. (100-125 words)
Answers
G-49
Radha Dham
Noida
October 25, 2018
The Manager
R.K. Electronics
Noida
Subject: Defective Inverter
Sir:
I bought Luminous Inverter from your showroom on October 20, 2018 sale no. 6389. I regret to inform you that it is a defective piece. It automatically turns off after every half an hour; many times its display starts blinking; the battery backup is only of forty minutes maximum. The water also keeps leaking from the battery.
I have been your regular customer since 2010. My customer id is 2078IN9. You can look up my purchase record in your system. I have been facing a lot of inconvenience during the outage. I appeal to you to replace the defective inverter as it is in the warranty period. Looking forward to prompt response.
Yours truly,
Taruna
I bought a Luminous inverter from your store yesterday.
But I have found some functional problems in that inverter.
The battery of the inverter is not getting charged properly and the water of the battery is leaking out continuously.
If you, therefore, kindly take necessary actions regarding the problem, I must be grateful.